Position: Barback

Who is Bottleneck Management?

Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we’ve been about genuine people and genuine hospitality. We’ve grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts.

 Core Values

Understand the wants and needs of others

Support others through words and actions

Empower each team member to excel

Enjoy each other, our guests, and our time at work

We believe it’s our people that make us strong, so we’re committed to finding driven, hospitable, upbeat, and intelligent teammates. Whether it’s in our home office or our restaurants, we put hospitality first, like excellent hosts at a party.

We offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts.

Position Summary

Our Barbacks are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team. The Barback supports the bartender to help ensure all details of service are performed properly and every guest receives the highest quality of service. We are looking for individuals that are energetic, driven, and excited to grow in the service industry and committed to providing quality service in a fun and casual bar environment.

Primary Responsibilities and Duties

Essential Functions:

· Maintain the physical atmosphere and cleanliness of the bar. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws, stirrers, and condiments.

· Responsible for maintaining stock, cutting, and sorting of all fresh fruit and vegetable garnishes, juices, and perishables daily to ensure product quality

· Greet all guests in a courteous manner to ensure their complete satisfaction.

· Always strive to exceed our guests’ expectations.

· Retrieve orders from storeroom, visually check stock and reconcile with written requisitions to ensure order accuracy and re-check stock upon delivery.

· Prepare the bar by cutting, slicing, and peeling perishable garnishes and fruits, mixing, and pouring juices and storing back-up supplies in prescribed containers.

· Check with and assist the bartender to stock and maintain the bar to include, but not limited to, paper products, straws and stirrers, condiments, glassware, ice and produce.

· Transport taps and replace and perform routine maintenance on beer kegs.

· Maintain cleanliness of bar area, beer lockers, refrigerators, and storage areas in accordance with federal, state, local and company codes

· Staying updated on current menu choices, specialties, and menu deviations

· Provide assistant to Open and Close the bar by setting up and breaking down the bar and service stations

· Maintain acceptable standards of personal hygiene and uniform standards.

Qualifications and Skills:

· Must be at least 18 years old.

· Minimum of 1-year experience in the hospitality industry

· Ability to work collaboratively in a fast-paced work environment

· Good judgment skills and adaptive attitude

· Ability to work both closing and opening shifts. (We open at 11 am and close at 2 am)

· Must have all required food / alcohol certifications as designated by location.

Our Ideal Candidate:

· Outstanding interpersonal skills

· Outgoing and full of energy

· Polished go-getter

· Polite & patient

· Excellent communication skills

· Satisfaction focused

Supervisory Responsibilities: N/A

Reports to: General Manager

Department: FOH Operations

Hours of work: Ability to work a variable schedule, including weekends.

Work Environment/ Physical Demand:

· Must be able to stand for full shift

· Must be able to lift at least 50 pounds

· Must have good hearing for accurate communication with guests.

· Must be able to work in areas of loud noise.

· Required to frequently reach, bend, stoop, and carry

· Must be able to work in both warm and cool environments; indoors and outdoors

· Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish

· Extended periods of standing and walking to different parts of the restaurant at different levels.

· Fast paced hands-on position.

· Dining facilities are both outside and inside. Lighting is maintained at a low level.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

An equal opportunity employer.